Turning off messages for your business

If you need a break from new enquiries — you're fully booked, on holiday, or just need some space — you can turn off messaging for an individual business page from its edit screen.

Turning this off hides the Message button on your public business page and stops anyone from starting a new conversation with that business. Any conversations that were already open before you switched it off are not affected — you can keep replying in those as normal, and invoices already in progress can still be sent to existing threads.

You can turn messages back on at any time from the same edit screen.