Collecting and managing reviews

Customers who've worked with your business can leave a review on your business page. Reviews help build trust with future customers and contribute to your page's overall rating.

If a review is inaccurate, abusive, or violates Eventside's guidelines, use the report option on the review to flag it for the moderation team rather than trying to resolve it through messaging alone. You can also reply to reviews to give your side of the story or thank a customer publicly.

You cannot delete a genuine review you simply disagree with — reviews are there to give an honest picture of your business.