Disabling or permanently erasing your account

The Disable option (available to administrators, or by contacting support) is reversible: it blocks logins immediately without touching any of your data, and can be turned back on at any time.

Permanently erasing your account is a separate, one-way action available on request via support. It hard-deletes everything personal to you — your profile, saved settings, notification preferences, saved customers and calendar entries, support conversations, and every login method (password, social logins, two-factor). Your username and login access are removed straight away and can't be recovered.

Content other people rely on is kept rather than deleted, but attributed to an anonymised placeholder instead of your account: invoices and quotes (including ones where you were the customer, not just the issuer), reviews, forum posts, and messages already sent are all left in place so the other party's own records stay intact. Any businesses, marketplace listings or job posts you had live are automatically unpublished as part of erasure, so nothing you owned stays publicly visible after your account is gone.

Because erasure can't be undone, mention clearly in your support ticket whether you want your account disabled (reversible) or permanently erased (not reversible) so support can action the right one.